Making a Difference
Our business is driven by a passion to make people happy. And that goes beyond our day-to-day work, impacting our approach to business, to the environment and the community around us.
Our unique approach to delivering employee services brings together both digital and face-to-face engagement to provide employees access to their company benefits, discounts, technology and services anytime, anywhere. We believe technology cannot solve the employee engagement problem on its own, so we work with each client to create an employee benefits roll out plan which will increase employee engagement, drive benefits adoption and deliver HR a return on investment.
At Personal Group we are working towards reducing our carbon footprint, automating processes and are moving towards becoming a paperless business. To reduce our consumption of resources we have introduced LED lighting in our head office, significantly reducing our electricity consumption and upgraded our buildings heating and cooling management system to increase efficiency and improve the employee environment.
Our core value proposition as a business is that when people feel like they make a difference, they do. This goes for our customer’s employees as well as our own. We aim to empower employees to make a difference in all aspects of life – at work, in their local communities and across the wider world. We work closely with local charities, educational institutes and non-profit organisations.
Last year we undertook a study of the ROI of the employee services that we provide to clients and the impact that employee benefits have on both the individual employee and our clients’ bottom line. The success of our ongoing focus on creating a win-win for both clients and their employees is reflected in the increasing volume and frequency of advocate referrals to our new business team.
We listen to our staff and shape our own employee engagement strategies around the feedback we receive. We are driven by a passion to make people happy which goes beyond our day to day work. We understand that happy employees are more productive and by focusing on our own employee satisfaction, we have driven up productivity within Personal Group which has had a positive impact on both client and investor satisfaction.
Our focus on client and employee satisfaction has inevitably led to improved performance and profitability, supporting our progressive dividend policy. Last year we undertook an extended series of roadshows to engage and update investors ensuring they remained well-informed on the latest company news and announcements between the release of the interim and full year accounts. Our focus on responsive and regular investor communications continues, if you like to meet with our investor relations continue in 2018.